Community Liaison Hospice

Enhabit Home Health & Hospice•Mesa, AZ

About The Position

The Community Liaison Hospice serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by increasing awareness and understanding of the company’s services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a relevant bachelor’s degree or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for degree requirements. A clinical license is required when applicable to the role. The job also requires at least two years of relevant healthcare business development, community relations, marketing, or sales experience, along with knowledge of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. The role requires dependable transportation, a valid driver’s license and automobile liability insurance, strong communication and presentation skills, and intermediate technology skills, especially Microsoft Word and Excel. Unless designated as a full-time remote position, in-office attendance is essential to achieve the organization’s objectives. The posting does not specify whether this position is designated remote.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver’s license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
If the role is clinical, a clinical license must be maintained as required by state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential unless the position is designated full-time remote.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB) is preferred.
Established relationships with physicians, hospitals, senior living communities, and other referral sources are preferred.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help stakeholders navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.