Community Liaison Home Health
About The Position
The Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. It helps people navigate post-acute care transitions, with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and satisfaction among patients and referral sources. The position requires in-office attendance except for designated full-time remote positions. Occasional remote work may be permitted to accommodate temporary personal needs or circumstances beyond the company’s control.
Requirements
- Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Maintain a valid driver license in the current state of residence.
- Maintain automobile liability insurance as required by law.
- Strong interpersonal, communication, and presentation skills.
- For clinical candidates, maintain a clinical license as required by state requirements and applicable board rules.
- Dependable transportation in good working condition and ability to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening.
- Intermediate technology skills, especially Microsoft Office, including Word and Excel.
- Attend the office unless the role is designated as full-time remote; occasional remote work for temporary personal needs or extraordinary circumstances does not waive this essential function.
Nice To Haves
- Graduate of an approved school of nursing, therapy, or social work.
- Experience in home health, hospice, post-acute care, or related healthcare services.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Serve as the primary relationship manager between the company and referral sources.
- Support referral growth by providing awareness and education about company services and program requirements.
- Help referral sources, patients, families, caregivers, and community partners navigate post-acute care transitions.
- Support improved patient outcomes, care transitions, quality, and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental, and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
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What This Job Offers
Job Type
Full-time
