Community Liaison Home Health

Enhabit Home Health & Hospice•Pensacola, FL

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals. The role supports referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners. Its goal is to help navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may substitute for degree requirements. At least two years of experience in healthcare business development, community relations, marketing, or sales is required. The role also requires understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations, a valid state driver's license, automobile liability insurance, dependable transportation, and strong interpersonal, communication, and presentation skills. Clinical candidates must maintain a clinical license as required by state rules. Unless designated as a full-time remote position, in-office attendance is essential to achieve company and position objectives. Occasional remote work may be permitted for temporary personal needs or crises beyond the company's control.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver's license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
Clinical candidates must have and maintain a clinical license as required by state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Demonstrated intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for positions designated as full-time remote.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, and other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help stakeholders navigate post-acute care transitions, with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction.