Community Liaison Home Health
About The Position
The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. Its goal is to help people navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent work experience may substitute for the degree requirement. A clinical license is required for clinical candidates when applicable. The role requires at least two years of relevant business development, community relations, marketing, or sales experience, as well as understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. The position also requires a valid driver's license, automobile liability insurance, and dependable transportation. It requires strong interpersonal, communication, and presentation skills, fluency in English, active listening, and intermediate technology skills, particularly Microsoft Word and Excel. Except for designated full-time remote positions, in-office attendance is considered essential to achieving company objectives; occasional remote work may be permitted for temporary personal needs or emergencies.
Requirements
- Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for the degree requirement.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Valid driver's license in the current state of residence, maintained throughout employment.
- Automobile liability insurance as required by law, maintained throughout employment.
- Strong interpersonal, communication, and presentation skills.
- For clinical candidates, a clinical license maintained according to state requirements and applicable board rules.
- Dependable transportation in good working condition and ability to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening.
- Intermediate technology skills, especially Microsoft Office, including Word and Excel.
- In-office attendance, except for designated full-time remote positions; occasional remote work for temporary personal needs or emergencies does not waive this essential function.
Nice To Haves
- Graduation from an approved school of nursing, therapy, or social work is highly preferred.
- Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
- Support referral growth by raising awareness of and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
- Help patients and partners navigate post-acute care transitions.
- Support improved patient outcomes and care transitions, and promote exceptional quality and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental, and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
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What This Job Offers
Job Type
Full-time
