Community Liaison Home Health

Enhabit Home Health & Hospice•Quincy, FL

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. The goal is to help navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for the degree requirement. At least two years of experience in healthcare business development, community relations, marketing, or sales is required. The role also requires understanding applicable laws and regulatory guidelines for Medicare-certified home health and hospice operations, a valid driver's license and required automobile liability insurance, dependable transportation, and strong communication and presentation skills. Clinical employees must maintain the clinical license required by their state. Except for designated full-time remote positions, in-office attendance is essential to the role's objectives; occasional remote work may be permitted to accommodate temporary personal needs or emergencies.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for the degree requirement.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver's license in the current state of residence, maintained throughout employment.
Automobile liability insurance as required by law, maintained throughout employment.
Strong interpersonal, communication, and presentation skills.
For clinical employees: maintain the clinical license required by the state to perform the job in accordance with applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather conditions.
Oral and written communication, fluency in English, and active listening skills.
Intermediate technology skills, especially with Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions; occasional remote work may be permitted for temporary personal needs or crises beyond the company's control.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB) is preferred.
Established relationships with physicians, hospitals, senior living communities, or other referral sources are preferred.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help stakeholders navigate post-acute care transitions with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction.