Community Liaison Home Health

Enhabit Home Health & Hospice•Orland Park, IL

6d•$50,000 - $75,000

About The Position

The Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals. The role supports referral growth by raising awareness of company services and educating referral sources, patients, families, caregivers, and community partners about program requirements. This work helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements. At least two years of experience in healthcare business development, community relations, marketing, or sales is required. The role also requires knowledge of laws and regulatory guidelines governing Medicare-certified home health and hospice operations, a valid driver’s license, automobile liability insurance, dependable transportation, and strong communication and technology skills. Clinical candidates must maintain a clinical license as required by state requirements. Unless designated as a full-time remote position, in-office attendance is essential to achieve company objectives. Occasional remote work may be permitted for temporary personal needs or circumstances beyond the company’s control.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver’s license in the current state of residence and automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license maintained in accordance with applicable state requirements and board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for positions designated as full-time remote; occasional remote work may be permitted for temporary personal needs or circumstances beyond the company’s control.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage relationships between the company and referral sources, including physicians, healthcare facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements.
Help referral sources, patients, families, caregivers, and community partners navigate post-acute care transitions.
Support improved patient outcomes, care transitions, quality, and patient and referral-source satisfaction.