Community Liaison Home Health

Enhabit Home Health & Hospice•Austin, TX

About The Position

Enhabit Home Health & Hospice is seeking a Community Liaison Home Health to serve as the primary relationship manager between the company and referral sources. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. It helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a relevant bachelor’s degree or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for degree requirements. Candidates need at least two years of experience in healthcare business development, community relations, marketing, or sales, as well as demonstrated knowledge of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. The role also requires a valid driver license, automobile liability insurance, dependable transportation, and the ability to drive safely in all weather conditions. For clinical candidates, an active clinical license is required as applicable to state requirements. Unless designated as a full-time remote, the position requires in-office attendance to support teamwork, supervision, task completion, and other objectives. Occasional remote work to accommodate temporary personal needs or crises does not waive this essential function.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver license in the current state of residence, maintained throughout employment.
Automobile liability insurance as required by law, maintained throughout employment.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license maintained in accordance with applicable state requirements and board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather conditions.
Oral and written communication, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB) is preferred.
Established relationships with physicians, hospitals, senior living communities, or other referral sources are preferred.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.