Community Liaison Home Health

Enhabit Home Health & Hospice•Augusta, GA

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and physician practices, hospitals and health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by raising awareness of company services and program requirements among referral sources, patients, families, caregivers, and community partners. The position helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The role requires a relevant bachelor’s degree or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for the degree requirement. Clinical license maintenance is required when applicable. The position also requires at least two years of relevant business development, community relations, marketing, or sales experience, knowledge of regulations governing Medicare-certified home health and hospice operations, a valid driver’s license, automobile liability insurance, and dependable transportation. Unless designated as a full-time remote position, in-office attendance is essential to meeting company objectives, although duties may occasionally be performed remotely to accommodate temporary personal needs or extraordinary circumstances.

Requirements

A bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
A valid state driver’s license in the current state of residence, maintained throughout employment.
Automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license maintained according to state requirements and applicable board rules.
Dependable transportation in good working condition and the ability to drive safely in all types of weather conditions.
Oral and written communication, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance, except for positions designated as full-time remote; occasional remote work may be permitted for temporary personal needs or extraordinary circumstances.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB) is preferred.
Established relationships with physicians, hospitals, senior living communities, or other referral sources are preferred.

Responsibilities

Manage relationships between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help stakeholders navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction.