Community Liaison Home Health

Enhabit Home Health & Hospice•Lakeland, FL

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by raising awareness of Enhabit services and educating referral sources, patients, families, caregivers, and community partners about program requirements. The goal is to help people navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote high quality and satisfaction among patients and referral sources. The position requires dependable transportation and the ability to drive safely in all weather conditions. Except for designated full-time remote positions, in-office attendance is considered essential to achieving company objectives. Occasional remote work may be permitted for temporary personal needs or extraordinary circumstances.

Requirements

  • Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be accepted in lieu of degree requirements.
  • At least two years of experience in healthcare business development, community relations, marketing, or sales.
  • Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
  • Valid state driver license in the current state of residence, maintained throughout employment.
  • Automobile liability insurance as required by law, maintained throughout employment.
  • Strong interpersonal, communication, and presentation skills.
  • For clinical candidates, a clinical license maintained in accordance with state requirements and applicable board rules.
  • Dependable transportation in good working condition and ability to drive safely in all types of weather.
  • Oral and written communication skills, fluency in English, and active listening skills.
  • Intermediate technology skills, especially Microsoft Office, including Word and Excel.
  • In-office attendance, except for designated full-time remote positions.

Nice To Haves

  • Graduation from an approved school of nursing, therapy, or social work is highly preferred.
  • Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
  • Previous experience using electronic referral systems and Homecare Homebase (HCHB).
  • Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

  • Manage relationships between the company and referral sources, including physicians, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
  • Support referral growth by promoting awareness of company services and educating referral sources, patients, families, caregivers, and community partners about program requirements.
  • Help patients and partners navigate post-acute care transitions.
  • Support improved patient outcomes, care transitions, and patient and referral-source satisfaction.

Benefits

  • Generous paid time off for full-time employees
  • 401(k) matching
  • Medical, dental, and vision coverage
  • Supplemental insurance options
  • Flexible spending accounts
  • Incentive bonus opportunities
  • Continuing education and scholarship opportunities
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