Community Liaison Home Health

Enhabit Home Health & Hospice•Asheboro, NC

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals. The role supports referral growth by increasing awareness of company services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may substitute for the degree requirement. At least two years of experience in healthcare business development, community relations, marketing, or sales is required. The role also requires understanding of applicable laws and regulatory guidelines for Medicare-certified home health and hospice operations, a valid driver's license and automobile liability insurance, dependable transportation, and strong communication and presentation skills. Clinical license maintenance is required when the role is clinical. Except for designated full-time remote positions, in-office attendance is essential to support the organization’s objectives. Occasional remote work to accommodate temporary personal needs or extraordinary circumstances does not waive this essential function.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for the degree requirement.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver's license in the current state of residence, maintained as required.
Automobile liability insurance as required by law, maintained as required.
Strong interpersonal, communication, and presentation skills.
For clinical roles, a clinical license maintained according to state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance, except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage relationships between the company and referral sources, including physicians, healthcare facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help stakeholders navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.