Community Liaison Home Health
About The Position
The Community Liaison Home Health serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by building awareness of the company’s services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions with the aim of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. In-office attendance is essential for roles other than designated full-time remote positions. The position may involve travel to meet referral sources and community partners; dependable transportation and safe driving in all types of weather are required.
Requirements
- Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Valid driver’s license in the current state of residence and automobile liability insurance as required by law; must maintain both.
- Strong interpersonal, communication, and presentation skills.
- For clinical candidates, a clinical license must be maintained as required by state requirements and applicable board rules.
- Dependable transportation in good working condition and ability to drive safely in all types of weather conditions.
- Oral and written communication skills, fluency in English, and active listening skills.
- Intermediate technology skills, especially Microsoft Office, including Word and Excel.
- In-office attendance is essential except for designated full-time remote positions; occasional remote work to accommodate temporary personal needs or crises does not waive this essential function.
Nice To Haves
- Graduation from an approved school of nursing, therapy, or social work is highly preferred.
- Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
- Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
- Help people navigate post-acute care transitions to support improved patient outcomes, care transitions, and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental, and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
