Community Liaison Home Health

Enhabit Home Health & Hospice•Lebanon, KY

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by raising awareness of Enhabit’s services and explaining program requirements to referral sources, patients, families, caregivers, and community partners. This education helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a relevant bachelor’s degree or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for the degree requirement. Candidates need at least two years of relevant healthcare business development, community relations, marketing, or sales experience, as well as an understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. Clinical candidates must maintain a clinical license as required by state rules. The role requires dependable transportation, a valid driver’s license and automobile liability insurance, and the ability to drive safely in all types of weather. Strong communication and presentation skills, English fluency, active listening, and intermediate technology skills are required. Except for designated full-time remote positions, in-office attendance is essential to meeting position objectives. Occasional remote work to accommodate temporary personal needs or circumstances beyond the company’s control does not waive this requirement.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field; or graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid driver’s license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
Clinical candidates must have and maintain a clinical license, as required by state requirements and applicable board rules.
Dependable transportation in good working condition and the ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between Enhabit and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to support improved patient outcomes, care transitions, quality, and patient and referral-source satisfaction.