Community Liaison Home Health

Enhabit Home Health & Hospice•Phoenix, AZ

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners. The goal is to help people navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction. This position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for degree requirements. Candidates must have at least two years of relevant healthcare business development, community relations, marketing, or sales experience, and must understand applicable laws and regulatory guidelines governing Medicare-certified home health and hospice operations. A valid driver's license, required automobile liability insurance, and dependable transportation are also required. Clinical candidates must maintain the applicable clinical license. In-office attendance is essential except for designated full-time remote positions; occasional remote work to accommodate temporary personal needs or circumstances beyond the company's control does not waive this requirement.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Maintain a valid driver's license in the current state of residence and automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
Clinical candidates must maintain a clinical license as required by state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Registered Nurse (RN) or Physical Therapist (PT) credential.

Responsibilities

Manage relationships between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
Help patients and partners navigate post-acute care transitions with the goal of improving outcomes, supporting care transitions, and promoting quality and satisfaction.