Community Liaison Home Health

Enhabit Home Health & Hospice•Fort Myers, FL

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by increasing awareness and understanding of company services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a relevant bachelor’s degree or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for degree requirements. A clinical license is required when applicable to the role. The position requires at least two years of relevant business development, community relations, marketing, or sales experience, as well as understanding of applicable laws and regulatory guidelines for Medicare-certified home health and hospice operations. The role requires a valid state driver license, automobile liability insurance, dependable transportation, and the ability to drive safely in all weather conditions. Strong interpersonal, communication, and presentation skills; English fluency; active listening; and intermediate technology skills, particularly Microsoft Word and Excel, are required. In-office attendance is essential except for designated full-time remote positions; occasional remote work to accommodate temporary personal needs or crises does not waive this requirement.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver license in the current state of residence, maintained throughout employment.
Automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical roles, a clinical license maintained according to state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, English fluency, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance, except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage relationships between the company and referral sources, including healthcare providers, facilities, and community organizations.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help stakeholders navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.