Community Liaison - Hospice
BrightSpring Health Services•Lake Charles, LA
About The Position
All Saints Hospice is seeking a Community Liaison in Lake Charles, Louisiana. The role represents the organization and promotes hospice services to healthcare professionals, community partners, and families, helping connect patients with support and care. The position involves healthcare outreach and relationship-building, community engagement, education about hospice services, referral coordination, and administrative tracking. The schedule is full-time, Monday through Friday, and the coverage area is Lake Charles, Louisiana.
Requirements
- Bachelor's degree in a related field.
- Prior experience in healthcare sales or hospice outreach.
- At least 2 years of healthcare marketing experience.
- Current and valid state driver's license.
- Proof of auto insurance.
- Strong interpersonal and communication skills.
- Proficiency in healthcare and administrative software applications.
- Advanced analytical and problem-solving capabilities.
- Strong time management and organizational skills.
- Ability to work independently with minimal supervision.
- Ability to collaborate professionally with people at all organizational levels and within the communities served.
- High standards of customer service and professionalism.
Nice To Haves
- Advanced degree or certification in healthcare marketing.
- Experience working with CRM systems and referral networks.
Responsibilities
- Visit hospitals, clinics, and senior care facilities to promote hospice services.
- Build ongoing relationships with doctors, nurses, and referral partners.
- Attend community events to raise awareness and represent the organization.
- Track and manage outreach activity in the CRM system.
- Use market insights to plan and improve outreach efforts.
- Educate families and professionals about hospice benefits and available support.
- Work with the care team to facilitate patient referrals and quality care.
- Stay current on hospice care through training and self-learning.
- Complete reports, documentation, and other administrative tasks on time.
- Follow healthcare rules and regulations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Accounts
- Flexible Spending Accounts, including up to $5,000 for childcare
- Tuition discounts and reimbursement
- 401(k) with company match
- Generous paid time off
- Mileage reimbursement
- Wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts
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What This Job Offers
Job Type
Full-time
