Community Liaison - Hospice

Adoration Health • Baltimore, MD

6d • $75,000 - $85,000

About The Position

Adoration Hospice is seeking a Community Liaison in Baltimore, Maryland, covering Prince George’s County. The Community Liaison serves as a representative of the organization, promoting hospice services to healthcare professionals, community partners, patients, and families. The role focuses on building referral relationships, increasing awareness of hospice care, and helping connect people with compassionate end-of-life support.

This is a full-time, Monday–Friday position. The Community Liaison works with the care team to support smooth patient referrals and quality care, while managing outreach activity, reporting, and administrative tasks. The role requires at least two years of healthcare marketing experience, a related bachelor’s degree, and prior experience in healthcare sales or hospice outreach.

Adoration Health, an affiliate of BrightSpring Health Services, provides care and support in patients’ homes for patients, families, and caregivers. Its mission emphasizes dignity, fulfillment, and compassionate, community-focused care.

Requirements

• Bachelor’s degree in a related field.
• Prior experience in healthcare sales or hospice outreach.
• At least 2 years of healthcare marketing experience.
• Current and valid state driver’s license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency with healthcare and administrative software applications.
• Advanced analytical and problem-solving capabilities.
• Strong time-management and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to collaborate professionally with people at all organizational levels and in the communities served.
• High standards of customer service and professionalism.

Nice To Haves

• Advanced degree or certification in healthcare marketing.
• Experience working with CRM systems and referral networks.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build and maintain relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the organization.
• Track and manage outreach activity in the CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals about hospice benefits and available support.
• Work with the care team to support smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other administrative tasks on time.
• Follow healthcare rules and regulations.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Generous paid time off.
• Mileage reimbursement.
• Wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level