Community Liaison - Hospice

BrightSpring Health Services • Madison, TN

10d

About The Position

Adoration Hospice is seeking a Community Liaison based in Madison, Tennessee, covering Sumner, Davidson, and Cheatham Counties. The liaison serves as a representative of the organization, promoting hospice services to healthcare professionals, community partners, patients, and families. The role connects people with compassionate end-of-life care and supports smooth referrals and quality care in coordination with the care team. The schedule is full-time, Monday through Friday.

Adoration Health, an affiliate of BrightSpring Health Services, provides compassionate services in patients’ homes and support for patients, families, and caregivers. The organization emphasizes dignity, fulfillment, and a community-focused approach to care.

Requirements

• Bachelor’s degree in a related field and prior experience in healthcare sales or hospice outreach.
• At least 2 years of healthcare marketing experience.
• Current and valid state driver’s license.
• Proof of auto insurance.
• Strong interpersonal and communication skills.
• Proficiency in healthcare and administrative software applications.
• Advanced analytical and problem-solving capabilities.
• Strong time-management, task-management, and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to collaborate professionally with people at all organizational levels and within the communities served.
• High standards of customer service and professionalism.

Nice To Haves

• Advanced degree or certification in healthcare marketing.
• Experience working with CRM systems and referral networks.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote hospice services.
• Build and maintain relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent the organization.
• Track and manage outreach activity in the CRM system.
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals about hospice benefits and available support.
• Coordinate with the care team to facilitate smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and administrative tasks on time.
• Follow healthcare rules and regulations.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Generous paid time off.
• Mileage reimbursement.
• Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level