Community Liaison Home Health

Enhabit Home Health & Hospice•Tahlequah, OK

26d

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by raising awareness of company services and educating referral sources, patients, families, caregivers, and community partners about program requirements. This helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for the degree requirement. For clinical staff, a clinical license must be maintained as required by state regulations. The role requires at least two years of relevant experience and demonstrated knowledge of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. Dependable transportation, a valid driver's license, and automobile liability insurance are required. In-office attendance is essential except for designated full-time remote positions, though occasional remote work may be permitted for temporary personal needs or crises beyond the company's control.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field; graduation from an approved school of nursing, therapy, or social work; or equivalent years of work experience in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Maintain a valid state driver's license in the current state of residence.
Maintain automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical staff, maintain a clinical license as required by state requirements and applicable board rules.
Oral and written communication skills, fluency in English, and active listening skills.
Demonstrated intermediate technology skills, especially Microsoft Office, including Word and Excel.
Maintain dependable transportation in good working condition and safely drive in all types of weather conditions.
Attend the office unless designated as a full-time remote position; occasional remote work for temporary personal needs or crises does not waive the in-office attendance requirement.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, healthcare facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements.
Educate referral sources, patients, families, caregivers, and community partners to help navigate post-acute care transitions.
Support improved patient outcomes, care transitions, and patient and referral-source satisfaction.