Field Service Technician
Merck • Alexandria, VA11d
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Field Service Technician
Merck•Alexandria, VA
About The Position
EMD Electronics is hiring Field Service Technicians for a hands-on role supporting specialty gas and chemical delivery systems. Technicians travel to customer locations across the U.S. and possibly internationally to install, test, troubleshoot, and repair GasGuard, ChemGuard, and Poly Flow delivery systems and associated equipment, including pumps, distribution piping, and exhaust systems. The role includes a comprehensive paid on-the-job training program and opportunities to develop technical skills and progress in a growing business. The position requires travel 85% of the time and does not offer work-authorization sponsorship; external applicants must be eligible to work in the U.S.
Requirements
- High school diploma or GED.
- At least 1 year of experience as a Megasys Technician Level III or in another industrial or semiconductor role.
- At least 1 year of experience with Failure Mode and Effect Analysis (FMEA).
- Valid U.S. passport.
- Valid driver's license with no infractions over the past 36 months.
- Able to travel 85% of the time.
- Able to walk extensively throughout facilities, climb ladders up to 12 feet using fall protection, lift up to 40 pounds, bend the knees, reach overhead, and recognize and respond to safety alarms.
Nice To Haves
- Computer skills.
- Five or more years of experience working in or at semiconductor fabs.
- Strong mechanical and electrical skills, including low-voltage and signal wiring (AC/DC).
- Demonstrated troubleshooting and problem-solving skills.
- Team-focused and collaborative demeanor.
- Willingness to work alone or with a team.
- Reliable and self-motivated.
- Commitment to a safe and quality work environment.
- Military veterans with hands-on mechanical skill sets are encouraged to apply.
Responsibilities
- Perform pre-task planning and analyze equipment condition before starting work.
- Stop work and escalate when needed.
- Complete customer-requested tasks.
- Audit equipment and maintenance areas for compliance with quality and safety standards.
- Follow required processes and procedures.
- Report quality and safety issues immediately through the escalation process.
- Take ownership of NCE events and the RMA process to address equipment concerns in a timely manner.
- Complete field documentation accurately and submit it for invoicing when the task is complete.
- Provide customers with solutions for equipment configuration, maintenance, and operation.
- Install, test, troubleshoot, and repair GasGuard, ChemGuard, and Poly Flow delivery systems and associated support systems.
Benefits
- Comprehensive paid on-the-job training.
- Full tuition reimbursement.
- Starting vacation allowance of three weeks.
- 401(k) programs.
- Access to healthcare.
- Health insurance.
- Paid time off (PTO).
- Retirement contributions.
- Position may be eligible for sales or performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Job Search Resources
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