Field Service Technician - Pool & Spa

Ecolab Inc.•Miami, OH

2d•$58,700 - $88,100•Onsite

About The Position

Ecolab is seeking a Field Service Technician – Pool & Spa for the Miami, Florida market. This field-based operations role provides reliable service, installations, maintenance, and issue resolution for customers across Ecolab’s Institutional business segments. The technician supports customer programs, helps ensure Ecolab Brand Standards are met, and works with sales and operations teams to enhance customer experience and outcomes. The position serves customers in Miami and surrounding areas. The schedule is Wednesday through Saturday or Sunday through Wednesday, with 10-hour shifts typically between 10:00 a.m. and 10:00 p.m. Shifts may start as early as 8:00 a.m. or end as late as midnight according to business needs. The role also requires availability for overnight shifts and emergency call assistance, including at night, on weekends, and over holidays. Ecolab provides paid training, a company vehicle for business use, safety training, and personal protective equipment. Compensation is listed as $58,700–$88,100 total, including base pay and target incentive based on performance and plan terms. The position offers access to a comprehensive benefits package, including medical, dental, vision, matching 401(k), company-paid pension, stock purchase plan, paid parental leave, and select discounted childcare resources. The role involves physical work, including lifting up to 75 pounds, pushing and pulling, standing, bending and stooping, working in confined spaces, distinguishing colors (with possible tool accommodations), and driving a company vehicle. Reasonable accommodation is available to qualified individuals with disabilities.

Requirements

High school diploma or equivalent.
Two years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
Experience servicing and troubleshooting large resort-style pools and spas.
Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management.
Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components.
Current and valid driver’s license with no restrictions.
Availability to work overnight shifts and provide emergency call assistance, which may occur at night, on weekends, and over holidays.
Ability to lift 75 pounds, push and pull, stand, bend and stoop, work in confined spaces, distinguish colors (tools may be accommodated), and drive a company vehicle as required.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced education or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa.

Responsibilities

Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers.
Service, troubleshoot, repair, and maintain large resort-style pools and spas, including pool chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment.
Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take appropriate corrective action.
Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
Complete accurate and timely documentation for all work performed.
Communicate Ecolab’s total value to customers and strengthen customer relationships.
Partner with sales, distribution, and operations teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.