Field Service Technician - Pool & Spa

Ecolab•Los Angeles, CA

1d•Onsite

About The Position

Ecolab is seeking a Field Service Technician – Pool & Spa for its Los Angeles, California market. This field-based role delivers customer service, installations, maintenance, and issue resolution across Institutional business segments. The technician supports customer operations and Ecolab Brand Standards while partnering with sales, distribution, and operations teams to provide a consistent customer experience and measurable outcomes. The role services large resort-style pools and spas, pool chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment. It also includes installing, repairing, and maintaining warewashing, laundry, dispensing equipment, and associated systems. Technicians assess water chemistry and equipment conditions, address issues, complete work orders, manage vehicle inventory, and document work accurately. The position is field-based and may involve travel in Los Angeles and surrounding areas. The schedule is either Wednesday through Saturday or Sunday through Wednesday, with four 10-hour shifts. Typical hours fall between 10:00 a.m. and 10:00 p.m., though shifts may be scheduled between 8:00 a.m. and midnight based on business needs. Overnight availability and emergency call assistance at night, on weekends, and over holidays are required. Paid training is provided, and a company vehicle is supplied for business use.

Requirements

High school diploma or equivalent.
At least 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
Experience servicing and troubleshooting large resort-style pools and spas.
Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management.
Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components.
Current and valid, unrestricted driver’s license.
Availability to work overnight shifts and provide emergency call assistance, which may occur at night, on weekends, and over holidays.
Ability to lift 75 pounds; push and pull; stand, bend, and stoop; work in confined spaces; distinguish colors (tools may be accommodated); and drive a company vehicle as required.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced education or certifications.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa.

Responsibilities

Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers.
Service, troubleshoot, repair, and maintain large resort-style pools and spas and their chemistry equipment, chemical feed systems, controllers, pumps, and filtration systems.
Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take corrective action.
Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
Complete emergency service requests, equipment changeouts, and planned and unplanned work orders reliably and efficiently.
Evaluate account conditions during each visit and proactively help ensure customers meet Ecolab Brand Standards.
Manage equipment, parts, and inventory to keep the vehicle stocked and support effective service and first-time fixes.
Complete accurate and timely documentation for all work performed.
Communicate Ecolab’s value to customers and strengthen customer relationships.
Partner with sales, distribution, and operations teams to improve responsiveness and deliver a consistent customer experience.