Field Service Technician - Pool & Spa

Ecolab•San Diego, CA

3d•$64,600 - $96,800•Onsite

About The Position

Ecolab is seeking a Field Service Technician – Pool & Spa for its San Diego, California market. This field-based operations role provides dispatched service to customers across Institutional business segments, including aligned and centralized customers. The technician delivers reliable installations, maintenance, troubleshooting, repairs, and issue resolution while supporting customer outcomes and Ecolab Brand Standards. The role focuses on servicing large resort-style pools and spas, including water chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment. It also includes work on warewashing, laundry, and dispensing equipment. The technician responds to emergency service requests and planned or unplanned work orders, manages vehicle inventory, documents completed work, and partners with sales, distribution, and operations teams to provide a consistent customer experience. The position is based in the field and may require travel throughout San Diego and surrounding areas. The schedule is either Wednesday through Saturday or Sunday through Wednesday, with 10-hour shifts typically between 10:00 a.m. and 10:00 p.m. Shifts may begin as early as 8:00 a.m. or end as late as midnight based on business needs. Overnight shifts and emergency call assistance at night, on weekends, and over holidays are required.

Requirements

High school diploma or equivalent.
Two years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
Experience servicing and troubleshooting large resort-style pools and spas.
Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management.
Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components.
Current and valid driver's license with no restrictions.
Availability to work overnight shifts and provide emergency call assistance, which may occur at night, on weekends, and over holidays.
Ability to lift 75 pounds, push and pull, stand, bend and stoop, work in confined spaces, distinguish colors (tools may be accommodated), and drive a company vehicle as required.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced education or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa.

Responsibilities

Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers.
Service, troubleshoot, repair, and maintain large resort-style pools and spas, including pool chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment.
Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take appropriate corrective action.
Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
Complete emergency service requests, equipment changeouts, and planned and unplanned work orders reliably and efficiently.
Evaluate account conditions during each visit and proactively help ensure customers meet Ecolab Brand Standards.
Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
Complete accurate and timely documentation for all work performed.
Communicate Ecolab’s total value to customers and strengthen customer relationships.
Partner with sales, distribution, and operations teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.