Field Service Technician - Pool & Spa
About The Position
Ecolab is seeking a Field Service Technician – Pool & Spa to serve the Miami, Florida market. This field-based operations role delivers reliable, high-quality customer service, including installations, maintenance, troubleshooting, repairs, and issue resolution. The technician supports customers across Institutional business segments, helps ensure Ecolab Brand Standards are met, and partners with sales, distribution, and operations teams to strengthen the customer experience and achieve measurable outcomes. The position focuses on servicing large resort-style pools and spas and their chemistry and equipment systems, while also supporting warewashing, laundry, dispensing equipment, and related systems. The technician evaluates water chemistry and account conditions, completes emergency and planned work orders, manages vehicle inventory, and documents work accurately. The role is based in the field and may involve travel in Miami and surrounding areas. The schedule is Wednesday through Saturday or Sunday through Wednesday, with 10-hour shifts. Typical hours fall between 10:00 a.m. and 10:00 p.m. local time, though shifts may begin as early as 8:00 a.m. or end as late as midnight based on business needs. Overnight work and emergency call assistance may be required, including at night, on weekends, and over holidays. Ecolab provides paid training and a company vehicle for business use.
Requirements
- High school diploma or equivalent.
- Two years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
- Experience servicing and troubleshooting large resort-style pools and spas.
- Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management.
- Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components.
- Current and valid driver’s license with no restrictions.
- Availability to work overnight shifts and provide emergency call assistance, which may occur at night, on weekends, and over holidays.
- Ability to lift 75 pounds; push and pull; stand, bend, and stoop; work in confined spaces; distinguish colors (tools may be accommodated); and drive a company vehicle as required.
- No immigration sponsorship is available for this position.
Nice To Haves
- Associate’s degree or other advanced education or certifications.
- Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa.
Responsibilities
- Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers.
- Service, troubleshoot, repair, and maintain large resort-style pools and spas, including pool chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment.
- Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take appropriate corrective action.
- Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
- Complete emergency service requests, equipment changeouts, and planned and unplanned work orders reliably and efficiently.
- Evaluate account conditions during each visit and proactively take action to help customers meet Ecolab Brand Standards.
- Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
- Complete accurate and timely documentation for all work performed.
- Communicate Ecolab’s total value to customers and strengthen customer relationships.
- Partner with sales, distribution, and operations teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.
Benefits
- Comprehensive benefits package available starting on Day 1, including medical, dental, and vision coverage.
- Matching 401(k).
- Company-paid pension.
- Stock purchase plan.
- Paid parental leave.
- Select discounted childcare resources.
- Paid training.
- Company vehicle for business use.
- Safety training and personal protective equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
