Field Service Technician Jobs

About The Position

Requirements

• Local daily travel required
• Driver Application for Employment
• Motor Vehicle Report (MVR)
• Forms: Driver Disclosure and Release, Employee Applicant Drug and Alcohol Statement, FMCSA Certificate of Awareness, Driver Certificate of Violations, Driver Statement of On Duty Hours Road Test, Copy of Driver’s License, Copy of Medical Certificate
• HS diploma or equivalent
• Capable of obtaining a CDL, class A or B with applicable endorsements
• Ability to obtain all required customer clearances (TWIC, DISA, etc.)
• Ability to obtain DOT Medical card
• Clean driving record
• 0 to 2 years of technical work experience, 1 year preferred
• Electrical, mechanical, diesel, fusion experience depending on business unit
• Work without direct supervision
• Technically sound
• Experience with Microsoft Office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability
• Synthesizes technical information and communicates it clearly
• Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways

Nice To Haves

• Work experience preferred

Responsibilities

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with direct supervision but can work independently if needed
• Execute field service activities at customer sites in a safe and efficient manner
• System troubleshooting
• Work with mechanical, electrical, diesel equipment conditions
• Conduct preventative maintenance and parts inventory
• Identify and remedy safety issues (both Company and Customer owned equipment)
• Directly interface with customer
• Potentially work at multiple sites / with multiple technologies

Benefits

• Paid Volunteer Program, Xylem Watermark
• Employee Resource Groups (ERG)
• Reasonable accommodations to enable all employees to perform their essential job functions