Field Service Technician

Merck•Boise, ID

10d•Onsite

About The Position

EMD Electronics is hiring Field Service Technicians for a hands-on role supporting specialty gas and chemical delivery systems. Technicians travel to customer locations across the United States and possibly internationally to install, test, troubleshoot, and repair GasGuard, ChemGuard, and Poly Flow delivery systems and associated equipment, including pumps, distribution piping, and exhaust systems. The position includes a paid, on-the-job training program and opportunities to develop technical skills and progress in a growing business. The role requires travel 85% of the time and substantial walking, ladder climbing, lifting, bending, and overhead reaching. Applicants must be eligible to work in the United States; the position does not offer work authorization sponsorship.

Requirements

High school diploma or GED.
At least 1 year of experience as a Megasys Technician Level III or in another industrial or semiconductor setting.
At least 1 year of experience with Failure Mode and Effect Analysis (FMEA).
Valid US passport.
Valid driver's license with no infractions during the past 36 months.
Able to travel 85% of the time.
Able to walk 5–6 miles per day, climb ladders up to 12 feet while using fall protection, lift up to 40 pounds, bend the knees, reach overhead, and recognize and respond to safety alarms.

Nice To Haves

Computer skills.
At least 5 years of experience working in or at semiconductor fabs.
Strong mechanical and electrical skills, including low-voltage and AC/DC signal wiring.
Demonstrated troubleshooting and problem-solving skills.
Team-focused and collaborative demeanor.
Willingness to work alone or with a team.
Reliable and self-motivated.
Commitment to a safe and quality-focused work environment.
Military veterans with hands-on mechanical skill sets are encouraged to apply.

Responsibilities

Perform pre-task planning and analyze equipment condition before starting work.
Stop work and escalate concerns when necessary.
Complete tasks requested by customers.
Audit equipment and maintenance areas against quality and safety standards.
Follow required processes and procedures.
Immediately report quality and safety issues through the escalation process.
Take ownership of NCE events and the RMA process to address equipment concerns in a timely manner.
Complete field documentation accurately and submit it for invoicing upon task completion.
Provide customers with solutions for equipment configuration, maintenance, and operation.
Install, test, troubleshoot, and repair gas and chemical delivery systems and associated support systems.