Field Service Technician

Ford Office Technologies • Connellsville, PA

8d • Onsite

About The Position

Ford Office Technologies is seeking a reliable, customer-focused Field Service Technician to install, maintain, and repair multifunction copiers and office printing equipment at client locations. The role involves working independently in the field and providing timely technical support to customers within an assigned territory.

Requirements

• 1–3+ years of experience servicing copiers or related office equipment (preferred).
• Strong mechanical and electrical troubleshooting skills.
• Basic networking knowledge, including TCP/IP, print drivers, and scanning setup.
• Ability to read service manuals and schematics.
• Valid driver’s license with a clean driving record.
• Proof of insurability.
• Ability to lift up to 50 lbs. and work in various on-site environments.
• Excellent communication and customer service skills.

Responsibilities

• Diagnose, repair, and maintain digital copiers, printers, and multifunction devices (MFDs).
• Install and network office equipment at customer sites.
• Perform preventive maintenance.
• Troubleshoot connectivity issues, including network printing, scanning, and drivers.
• Maintain accurate service records and parts inventory.
• Provide customer service and technical support.
• Train customers on proper equipment usage when needed.
• Respond to service calls in a timely manner within the assigned territory.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed