Field Service Technician

Amarok•Bakersfield, CA

About The Position

AMAROK is hiring a Field Service Technician to deliver preventive maintenance, repairs, and system upgrades for its perimeter security systems at customer sites. The role supports system performance and customer service across a designated service radius of approximately 150–250 miles, with Monday–Friday overnight travel. The position also assists the Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed. Compensation is $30.00–$33.00 per hour, based on experience, skill set, travel requirements, and location. Approximate year-end earnings are $70,000–$90,000, inclusive of base pay and average overtime. Windshield time is paid. The role includes a company vehicle and company-paid travel expenses.

Requirements

  • Available for weekly Monday–Friday travel.
  • Valid driver's license.
  • At least 2 years of hands-on experience troubleshooting and installing systems.
  • Ability to lift and maneuver heavy objects and safely climb a ladder up to 30 feet.
  • Ability to operate power equipment such as aerial lifts, concrete saws, jackhammers, augers, and mixers.
  • Strong analytical and system-troubleshooting abilities.
  • Basic math skills for measuring, calculating, and troubleshooting system configurations.

Nice To Haves

  • Experience with access control systems and/or fire alarms.
  • OSHA certification and/or familiarity with OSHA compliance.

Responsibilities

  • Conduct preventive maintenance, troubleshooting, repairs, and system upgrades at customer sites in accordance with standard operating procedures.
  • Assist the Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction.
  • Organize and prioritize daily service calls and routes to complete maintenance and repairs on time and to a high standard.
  • Build and maintain professional customer relationships by providing service, training, and support.
  • Assist other Field Service Technicians as needed and contribute to teamwork and knowledge sharing.
  • Drive safely and comply with local, state, and federal traffic laws while traveling to service locations.
  • Monitor daily inventory, complete service reports accurately, and submit documentation by required deadlines.
  • Track and submit expense reports in accordance with company policies.

Benefits

  • Medical, dental, and vision benefits.
  • Per diem for overnight travel.
  • Company vehicle and company-paid travel expenses.
  • Yearly bonus.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Flexible Spending Account (Section 125).
  • Tuition reimbursement program.
  • Matching 401(k) retirement plan.
  • Training.
  • Career advancement opportunities.
  • Paid windshield time.
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