Field Service Technician

AMAROK • Tallahassee, FL

8d • $27 - $31

About The Position

AMAROK is hiring a Field Service Technician to provide preventive maintenance, repairs, troubleshooting, and system upgrades at customer sites. The role supports reliable performance of AMAROK’s perimeter security systems and may assist the Install Department with site planning, jurisdictional compliance, inspections, and commissioning after construction. The position involves Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles. Approximate year-end earnings are $65,000–$85,000, including base pay and average overtime; hourly compensation is $27.00–$31.00, depending on experience, skills, travel requirements, and location.

Requirements

• Must be available for weekly Monday–Friday travel.
• Valid driver’s license.
• At least 2 years of hands-on experience troubleshooting and installing systems.
• Strong ability to analyze and troubleshoot system issues.
• Basic math skills for measuring, calculating, and troubleshooting system configurations.
• Ability to lift and maneuver heavy objects as needed and safely climb a ladder up to 30 feet.
• Ability to operate power equipment such as aerial lifts, concrete saws, jackhammers, augers, and mixers.

Nice To Haves

• Experience with access control systems and/or fire alarms.
• OSHA certification and/or familiarity with OSHA compliance.

Responsibilities

• Conduct preventive maintenance, troubleshooting, repairs, and system upgrades at customer sites according to established procedures.
• Assist the Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction.
• Organize and prioritize daily service calls and routes to complete maintenance and repairs promptly and to a high standard.
• Build and maintain professional customer relationships by providing service, training, and support.
• Assist other Field Service Technicians as needed and share knowledge.
• Drive safely and comply with local, state, and federal traffic laws while traveling to service locations.
• Monitor inventory, complete service reports accurately, and submit documentation by required deadlines.
• Track and submit expense reports in accordance with company policies.

Benefits

• Medical, dental, and vision benefits.
• Per diem for overnight travel.
• Company vehicle and company-paid travel expenses.
• Yearly bonus.
• Competitive pay, with windshield time paid.
• Short- and long-term disability.
• Life insurance.
• Flexible Spending Account (Section 125).
• Tuition reimbursement program.
• Matching 401(k) retirement plan.
• Training.
• Career advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed