Field Service Technician

Blanchard Machinery Company • Summerville, SC

13d

About The Position

The Field Service Technician maintains, troubleshoots, inspects, tests, and repairs mechanical, hydraulic, and diesel-powered equipment. The role involves working independently in varying conditions and under pressure, with intensive training in troubleshooting, technical procedures, and safety. The technician uses diagnostic equipment and systems, installs or repairs parts, completes service paperwork, maintains the service truck and its equipment, and provides professional customer service throughout repairs.

Requirements

• High school diploma or equivalent.
• At least 3 years of heavy equipment experience.
• Knowledge of troubleshooting techniques and proper repair procedures.
• Ability to read and interpret electrical and hydraulic schematics, operating manuals, and maintenance service manuals.
• Advanced working knowledge of equipment operation and associated operating systems.
• Ability to operate lifting devices and use diagnostic equipment.
• Familiarity with electronic cables, connections, and sensors.
• Excellent interpersonal and written and oral communication skills.
• Commitment to accuracy and organization, with the ability to prioritize tasks.
• Strong problem-solving skills and the ability to manage priorities and stress in a fast-paced environment with deadlines.
• Ability to work indoors in non-climate-controlled conditions and outdoors in heat, cold, wet, humid, dry, and arid conditions.
• Ability to use required personal protective equipment to prevent exposure to injury and hazardous materials.
• Ability to stand, stoop, squat, push, pull, twist, turn, and lift varied weights.
• Ability to use a broad variety of tools and machines to maintain, troubleshoot, and repair equipment.
• Ability to see, read, and write to complete job responsibilities.
• Ability to use a computer and other technology to complete job responsibilities.

Nice To Haves

• Previous experience on CAT equipment.

Responsibilities

• Maintain, troubleshoot, and repair mechanical, hydraulic, and diesel-powered equipment and its systems and components.
• Inspect and test equipment to verify proper operation.
• Install and/or repair new or reconditioned parts.
• Complete paperwork, including parts requisitions and returns, time cards, and service reports.
• Use diagnostic equipment and systems to assist with repairs.
• Maintain the service truck and all equipment on it.
• Provide customer service through direct customer interactions.
• Represent Blanchard Machinery professionally, arrive on time, and communicate with customers throughout the repair process.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• 401(k).
• Profit sharing.
• Generous paid time off.
• Paid holidays.
• Uniforms.
• CAT training and development.
• A friendly and supportive work environment.
• Continuous learning and exposure to new technologies.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED