Field Service Technician

Haarslev•Lenexa, KS

About The Position

The Field Service Technician is part of Haarslev’s customer service group and helps ensure customers receive excellent service. Working with Haarslev’s team and customers, the technician provides onsite equipment repair, assembly, and installation. The role is part of the After Sales team in North America and reports to the Service Manager. Travel is required up to 65%, sometimes with short notice.

Requirements

  • A high school diploma or GED is preferred.
  • Be safety-conscious and self-starting, with the ability to follow directions and adhere to safe work guidelines.
  • Have strong mechanical ability or aptitude and experience using basic hand tools.
  • Be able to work individually or as part of a team.
  • Be able and willing to travel as part of a service response team, sometimes at short notice; travel is required up to 65%.
  • Be comfortable reading and understanding technical manuals, drawings, and parts lists.
  • Be able to lift 50–80 pounds.
  • Have good communication skills.
  • Have a valid driver’s license and a clean driving record, and be able to acquire a US passport.

Nice To Haves

  • Experience with rendering equipment or machinery.
  • Basic forklift or other heavy-equipment operating skills, or willingness to become certified.
  • Basic knowledge of machine-shop equipment, automotive or equipment repair, pipe fitting or plumbing, electrical systems, and hydraulics.
  • Basic computer skills for email and preparing job reports.
  • Electrical and controls experience.

Responsibilities

  • Provide hands-on equipment repair, assembly, and installation.
  • Communicate with customers to diagnose and troubleshoot process or equipment problems.
  • Perform equipment inspections, including sonic thickness testing, gearbox and bearing inspections, and identifying leaks and normal wear.
  • Load and drive a service truck, with and without a trailer.

Benefits

  • An exceptional pathway for professional and personal growth and development.
  • The opportunity to be part of a skilled, international team working toward a better tomorrow.
  • An open, supportive company culture.
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