Field Service Technician

Henderson Wholesale•Lake Charles, LA
•$17 - $19

About The Position

Henderson Wholesale, a multi-state Hunt Brothers Pizza distributor serving locations throughout Louisiana and Texas, is seeking a Field Service Technician to join its growing service team. This hands-on, mobile position involves traveling to Hunt Brothers Pizza locations throughout the service area to keep customer equipment operating properly. The primary focus is diagnosing, repairing, maintaining, and cleaning commercial pizza ovens and warmers. The company is looking for someone dependable, mechanically inclined, comfortable troubleshooting problems, and willing to learn.

Requirements

  • Mechanical aptitude and an interest in learning how equipment works.
  • Ability to troubleshoot problems and work toward practical solutions.
  • Willingness to learn new equipment, tools, and service procedures.
  • Dependable and able to work independently while traveling between customer locations.
  • Good communication and customer-service skills.
  • Comfortable using basic technology and software to complete job-related tasks.
  • Valid driver's license and clean driving record.

Nice To Haves

  • HVAC certification

Responsibilities

  • Travel to and from Hunt Brothers Pizza locations throughout Louisiana and Texas to provide field service and equipment support.
  • Diagnose, troubleshoot, and repair commercial pizza ovens and warmers.
  • Perform preventative maintenance and routine oven and equipment cleanings.
  • Respond professionally to service needs at customer locations and communicate clearly with customers and Henderson team members.
  • Properly use and maintain company-provided tools, equipment, and service vehicle.
  • Assist the Operations Team with equipment handling, receiving, preparation, and other operational needs when necessary.
  • Learn and perform additional types of equipment service and repair as Henderson Wholesale's service capabilities expand.

Benefits

  • Additional compensation available for candidates with HVAC certification
  • PTO accrual plan beginning first day of work
  • Tools, company vehicle, and on-the-job training
  • Exciting career path opportunities
  • Comprehensive benefits package including healthcare, telemedicine, EAP, dental, life, and disability coverage
  • Cell phone and laptop use
  • 401(K) with company match
  • Generous Associate discount
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