Field Service Technician

Empire Scale Corp • Lancaster, NY

11d

About The Position

Precision Scale & Balance is seeking dynamic and adaptable Field Service Technicians to serve customers in Lancaster, New York. Field Service Technicians deliver Precision Quality Service and are responsible for installing, calibrating, servicing, and repairing weighing equipment. The work includes field service as well as repairs in the on-site shop, completion of service documentation, compliance with company, customer, and OSHA policies, and upkeep of company equipment, tools, and inventory. Weekly safety training and other training are required as needed. Occasional weekend or after-hours work may be required. Employees must follow the company Code of Conduct.

The hourly pay range is $25–$32, based on experience; pay of $30 or more per hour is typically reserved for candidates with a CDL. Applicants must be able to pass a background check, drug screen, and physical, both before employment and as customers require.

Requirements

• A minimum of two years of experience in maintenance operations or a military background is strongly preferred.
• Valid driver's license in good standing is required.
• Strong customer service skills.
• Strong electronics and mechanical skills.
• Ability to use hand tools and digital test equipment.
• Ability to work alone and as part of a team in variable working environments.
• Ability to lift, push, and pull 75 or more pounds on a regular basis.
• Working knowledge of calibration software.
• Strong verbal and written communication skills.
• Detail-oriented and organized.
• Ability to pass a background check, drug screen, and physical, including pre-employment checks and checks required by customers.

Nice To Haves

• CDL Class B is preferred.
• Experience with ProCal calibration software is a plus.

Responsibilities

• Inspect, calibrate, repair, and/or install weighing equipment to OEM and/or Precision Scale and Balance standards and in accordance with industry regulations and standards.
• Complete equipment repairs in the on-site shop as needed.
• Complete written documentation for service calls accurately and in a timely manner, including service documents, test reports, expense reports, driving logs, and other required documentation.
• Comply with company policies, customer regulations and policies, and OSHA regulations.
• Maintain company equipment, tools, and inventory in good working order and condition.
• Attend weekly safety training and other required training as needed.
• Follow the company Code of Conduct.

Benefits

• Health insurance with optional FSA.
• Dental insurance.
• Vision insurance, with employee premiums paid 100% by the company.
• 401(k) with a 3% company match.
• Two weeks of paid time off.
• Nine paid company holidays.
• Up to eight hours of time off for volunteering.
• Opportunities for professional development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed