Field Service Technician - Pool & Spa

Ecolab•San Diego, CA

10d•Onsite

About The Position

Ecolab is seeking a field-based Field Service Technician to support customers in the San Diego, California market. The role delivers reliable service, installations, maintenance, and issue resolution across Institutional business segments, helping customers meet Ecolab Brand Standards and achieve consistent service outcomes. The technician works with customers and partners across sales, distribution, and operations to strengthen customer relationships and improve responsiveness. The position services, troubleshoots, repairs, and maintains large resort-style pools and spas and related equipment, including pool chemistry equipment, chemical feed systems, controllers, pumps, and filtration systems. It also involves monitoring and correcting water chemistry and servicing warewashing, laundry, dispensing equipment, and related systems. The technician completes planned and emergency work orders, manages vehicle inventory and parts, and documents work accurately and promptly. This is a field-based role serving San Diego and surrounding areas. The schedule is either Wednesday through Saturday or Sunday through Wednesday, with 10-hour shifts typically between 10:00 a.m. and 10:00 p.m. Shifts may be scheduled from 8:00 a.m. to midnight based on business needs. Overnight availability and emergency call assistance may be required, including at night, on weekends, and over holidays. Paid training, a company vehicle for business use, safety training, and personal protective equipment are provided.

Requirements

High school diploma or equivalent.
At least 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
Experience servicing and troubleshooting large resort-style pools and spas.
Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management.
Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components.
Current, valid, unrestricted driver’s license.
Availability to work overnight shifts and provide emergency call assistance, which may occur at night, on weekends, and over holidays.
Ability to lift 75 pounds, push and pull, stand, bend and stoop, work in confined spaces, distinguish colors (tools may be accommodated), and drive a company vehicle as required.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree, other advanced education, or certifications.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa.

Responsibilities

Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers.
Service, troubleshoot, repair, and maintain large resort-style pools and spas and their chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment.
Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take appropriate corrective action.
Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
Complete emergency service requests, equipment changeouts, and planned and unplanned work orders reliably and efficiently.
Evaluate account conditions during visits and proactively help customers meet Ecolab Brand Standards.
Manage equipment, parts, and inventory to maintain a fully stocked vehicle and support first-time fix performance.
Complete accurate and timely documentation for all work performed.
Communicate Ecolab’s total value to customers and strengthen customer relationships.
Partner with sales, distribution, and operations teams to improve responsiveness and deliver a consistent customer experience.
Provide emergency call assistance as needed.