Field Service Technician - Pool & Spa

Ecolab Inc.•Los Angeles, OH

5d•$64,600 - $96,800•Onsite

About The Position

Ecolab is seeking a Field Service Technician – Pool & Spa for its Los Angeles, California market. This field-based operations role delivers reliable customer service, installations, maintenance, troubleshooting, and issue resolution across Ecolab’s Institutional business segments. The technician supports customers in meeting Ecolab Brand Standards and partners with sales and operations teams to enhance customer experience and outcomes. The role includes servicing large resort-style pools and spas and their chemistry equipment, chemical feed systems, controllers, pumps, and filtration systems. It also involves installing, repairing, and maintaining warewashing, laundry, dispensing, and related equipment; responding to emergency and planned work orders; managing vehicle inventory; and documenting completed work. The technician communicates Ecolab’s value, builds customer relationships, and evaluates account conditions during visits. This field-based position serves Los Angeles and surrounding areas. The schedule is Wednesday–Saturday or Sunday–Wednesday, with 10-hour shifts typically between 10:00 a.m. and 10:00 p.m. Shifts may begin as early as 8:00 a.m. or run as late as midnight based on business needs. Overnight availability and emergency assistance at night, on weekends, and over holidays are required. A company vehicle is provided for business use.

Requirements

High school diploma or equivalent.
At least 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
Experience servicing and troubleshooting large resort-style pools and spas.
Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management.
Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components.
Current and valid driver’s license with no restrictions.
Availability to work overnight shifts and provide emergency call assistance, which may occur at night, on weekends, and over holidays.
Ability to lift 75 pounds, push and pull, stand, bend and stoop, work in confined spaces, distinguish colors (tools may be accommodated), and drive a company vehicle as required.

Nice To Haves

Associate’s degree or other advanced education or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa.

Responsibilities

Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers.
Service, troubleshoot, repair, and maintain large resort-style pools and spas, including pool chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment.
Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take appropriate corrective action.
Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
Evaluate account conditions during each visit and proactively help ensure customers meet Ecolab Brand Standards.
Manage equipment, parts, and inventory to maintain a fully stocked vehicle and support first-time fix performance.
Complete accurate and timely documentation for all work performed.
Communicate Ecolab’s total value to customers and strengthen customer relationships.
Partner with sales, distribution, and operations teams to improve responsiveness and deliver a consistent customer experience.