Field Service Technician II (ATM) - St. Louis, MO.

Military Spouse Corporate Career Network•St Louis, MO

1d•Onsite

About The Position

NCR Atleos is hiring a Field Service Technician II to support customers in the St. Louis, Missouri area. The Field Services organization keeps self-service technology operating for retailers and financial institutions. Technicians serve as customer-facing first responders, communicating professionally, organizing and triaging issues, and resolving problems proactively where possible. The role services and repairs electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory. NCR Atleos provides virtual and hands-on training, along with access to teachers, mentors, and coaches to support employee development. Technicians may be reassigned to adjacent service territories during standard shifts to meet operational needs. Overnight travel assignments to support broader service coverage are optional and follow company travel and reimbursement policies. The position is on-site and offers a stated salary range of $45,000 to $58,000. Starting compensation depends on qualifications, experience, geographic location, and business needs.

Requirements

Be a local candidate to the specific geographic area.
Be authorized to work in the United States.
Be at least 19 years of age.
Have a valid driver's license and a driving record that satisfies NCR Atleos fleet requirements.
Have PC skills, basic electronic skills, and operating system familiarity.
Be able to perform the essential functions of the job with or without a reasonable accommodation.
Be able to travel for prolonged periods, including driving several hours per day.
Be able to work rotating and weekend shifts.
Be able to carry and lift tools, parts, and equipment weighing up to 50 pounds without assistance.
Be able to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects of varying sizes.

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software.
A+ Certification, CompTIA certification, or N+ Certification.
One or more years of related experience.
Technical experience, including experience gained in military service.

Responsibilities

Perform customer installations, maintenance, and service calls promptly and effectively.
Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
Perform scheduled maintenance, corrective repairs, and system overhauls.
Diagnose and resolve issues involving hardware, software, networking, and system configurations.
Manage network faults, system access, security settings, and remote connectivity.
Organize and triage customer issues, addressing problems proactively when possible.
Communicate with customers in an open, helpful, and professional manner focused on resolution.
Participate in virtual and hands-on training programs provided by NCR Atleos.
Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
Perform other related duties consistent with qualifications and business needs.
Be available for reassignment to adjacent service territories during standard shifts to meet operational needs.