Heavy Equipment Field Lube Service Technician

Empire Southwest•Chandler, AZ
•$20 - $36•Onsite

About The Position

Empire Southwest seeks a Heavy Equipment Field Lube Service Technician to perform equipment lubrication and maintenance at client job sites. The role includes inspecting equipment, preparing service and condition reports, following Caterpillar lubrication and maintenance procedures, and selling lubrication services when requested. Technicians support client relationships and company marketing objectives while prioritizing safety, accuracy, and economy. The position is based in the field, with a second-shift designation and a schedule provided by the leader. Work may involve travel to remote locations, overtime as needed, and maintaining a current MSHA card where required. The role is designated safety-sensitive and may require operating a forklift with appropriate certifications. Compensation is listed at $20.00–$35.86 per hour; the specific rate and position grade depend on applicable differentials and the candidate’s experience and skill.

Requirements

  • At least six months of related experience in a similar role and environment.
  • Ability to speak, read, write, and comprehend English.
  • Keep safety a priority in the work environment.
  • Ability to successfully complete a skills assessment (eTRAIN test).
  • Valid driver’s license; maintain a current license with a valid CDL as required by site.
  • Excellent client service skills.
  • Own and maintain required personal tools.
  • High school diploma or GED.
  • Demonstrated technical skill competence.
  • Ability to obtain a Hazardous Material Endorsement, including passing the required state fingerprint background check.
  • Ability to comply with DOT CDL requirements.
  • Appropriate manner, conduct, and grooming in accordance with company policy.
  • Ability to work cooperatively and communicate effectively.
  • Ability to maintain consistent attendance.
  • Meet the physical requirements described, including regularly lifting or moving up to 25 pounds and occasionally up to 50 pounds.

Nice To Haves

  • At least five years of heavy equipment technician experience, preferably in a dealership environment.
  • Caterpillar work experience.
  • Class A or B CDL.

Responsibilities

  • Perform field lubrication and inspection duties, prioritizing safety, accuracy, and economy.
  • Help plan and control lubrication and preventative maintenance jobs.
  • Assist the lead in analyzing client requirements and determining job scope.
  • Alert relevant Empire personnel to potential parts, service, or sales opportunities.
  • Ensure service trucks are topped with oil and waste oil is emptied at the end of each shift.
  • Maintain positive client relations and support corporate marketing objectives.
  • Write accurate, concise equipment condition reports and gather information through walk-around inspections.
  • Prepare service reports and process oil cards with the correct quantities and types of oil used.
  • Perform lubrication services according to Caterpillar Lube and Maintenance Guides and follow warm-up and sample-drop procedures.
  • Keep company equipment clean, orderly, and maintained; report repair or replacement needs to a supervisor.
  • Follow applicable safety policies and company policies, procedures, and standards.
  • Keep in-house personnel informed about service dates, discrepancies, machine condition, and recommended actions.
  • Communicate equipment condition, problems, and recommendations orally and in writing.
  • Provide on-the-job training as assigned.
  • Travel to remote locations and work overtime as needed.
  • Communicate with appropriate personnel to clarify instructions or discuss job scope and progress.
  • Work within and promote corporate values.
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