Heavy Equipment Lube Service Technician

Empire Cat•Thatcher, AZ

About The Position

Performs equipment lubrication, maintenance, and inspection work at client job sites, with a focus on safety, accuracy, and economy. The technician helps plan and control lubrication and preventive-maintenance jobs, assists the lead in assessing client requirements and job scope, and may sell lubrication services when called upon. The role includes documenting equipment condition, service performed, oil quantities and types, and recommended actions; following CAT Lube and Maintenance Guides and proper warm-up and sampling procedures; and maintaining company trucks and equipment. The technician supports client relations and corporate marketing objectives, communicates findings and opportunities to appropriate personnel, and reports equipment repair or replacement needs to a supervisor. Work may require overtime, travel to remote locations, current MSHA credentials where applicable, and forklift operation with appropriate certification. This is a safety-sensitive position.

Requirements

Demonstrated technical skill competence.
Ability to obtain a Hazardous Material Endorsement, which requires a state fingerprint background check.
Ability to comply with DOT CDL requirements.
Current driver's license and a valid CDL as required by the work site.
High school diploma or GED.
Ability to speak, read, comprehend, and write in English.
Ability to work cooperatively and communicate effectively.
Ability to maintain consistent attendance.
Appropriate manner, conduct, and grooming in accordance with company policy.
Ability to meet the physical demands of the role, including regularly lifting or moving up to 25 pounds and occasionally up to 50 pounds; sitting, using hands, talking or hearing, standing, walking, reaching, climbing or balancing, and stooping or kneeling.
Ability to meet the requirements of a safety-sensitive position.

Nice To Haves

Current MSHA card, if required by the work area.
Appropriate forklift certification(s), if forklift operation is required.

Responsibilities

Perform field lubrication and equipment inspection duties, prioritizing safety, accuracy, and economy.
Help plan and control lubrication and preventive-maintenance jobs.
Assist the lead in analyzing client requirements and determining job scope.
Identify and alert appropriate Empire personnel to potential parts, service, or sales opportunities.
Ensure trucks are topped with oil and waste oil is emptied at the end of each shift.
Maintain good client relations and support corporate marketing objectives.
Write accurate, concise equipment condition reports and prepare service reports.
Process oil cards with the correct quantities and types of oil used.
Perform lubrication services according to the applicable CAT Lube and Maintenance Guides.
Follow proper warm-up and oil-sample drop procedures.
Keep company equipment clean, orderly, and in good condition; report repair or replacement needs to a supervisor.
Keep relevant in-house personnel informed about service dates, discrepancies, machine condition, and suggested actions.
Conduct walk-around inspections and communicate equipment condition, problems, and recommendations to clients and management orally and in writing.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training when assigned.
Work overtime and travel to remote locations as needed.
Clarify instructions and discuss job scope or progress with appropriate individuals.
Work within and promote corporate values.
Operate a forklift when required and appropriately certified.