Field Service Technician - Pool & Spa

Ecolab Inc.•San Diego, CA

11d•$64,600 - $96,800•Onsite

About The Position

Ecolab is seeking a Field Service Technician – Pool & Spa to join its Institutional team in the San Diego, California market. This field-based operations role delivers reliable, high-quality customer service through equipment installations, maintenance, troubleshooting, repairs, and issue resolution. The technician supports customers across Institutional business segments, helps ensure Ecolab Brand Standards are met, and partners with sales, distribution, and operations teams to improve the customer experience and outcomes. The role services large resort-style pools and spas and associated chemistry equipment, chemical feed systems, controllers, pumps, and filtration systems. It also includes work on warewashing, laundry, and dispensing equipment. The technician handles emergency requests and planned or unplanned work orders; evaluates account conditions and water chemistry; manages vehicle inventory; documents work; and communicates Ecolab’s value to customers. This is a field-based position serving San Diego and surrounding areas. The schedule is Wednesday–Saturday or Sunday–Wednesday, with 10-hour shifts generally between 10:00 a.m. and 10:00 p.m. Shifts may start as early as 8:00 a.m. or end as late as midnight based on business needs. Overnight availability and emergency-call assistance may be required, including at night, on weekends, and over holidays. The position includes a company vehicle for business use and paid training. The total compensation range is $64,600–$96,800, including base pay and target incentive based on performance and plan terms. Ecolab offers a benefits package that includes medical, dental, vision, matching 401(k), company-paid pension, stock purchase plan, paid parental leave, and select discounted childcare resources. No immigration sponsorship is available for this position.

Requirements

High school diploma or equivalent.
Two years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
Experience servicing and troubleshooting large resort-style pools and spas.
Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management.
Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components.
Current and valid driver's license with no restrictions.
Availability to work overnight shifts and provide emergency-call assistance, which may occur at night, on weekends, and over holidays.
Ability to lift 75 pounds.
Ability to push and pull, stand, bend, and stoop; work in confined spaces; distinguish colors (tools may be accommodated); and drive a company vehicle as required.

Nice To Haves

Associate’s degree or other advanced education or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa.

Responsibilities

Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers.
Service, troubleshoot, repair, and maintain large resort-style pools and spas, including pool chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment.
Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take appropriate corrective action.
Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
Complete emergency service requests, equipment changeouts, and planned and unplanned work orders reliably and efficiently.
Evaluate account conditions during each visit and proactively help customers meet Ecolab Brand Standards.
Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
Complete accurate and timely documentation for all work performed.
Communicate Ecolab’s total value to customers and strengthen customer relationships.
Partner with sales, distribution, and operations teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.