Field Service Technician

Horizon Systems • Lawrence, KS

11d

About The Position

Horizon Systems is seeking a dependable, skilled Field Service Technician to provide on-site service and support for engineered ingredient handling systems. The role includes equipment startup, installation supervision, warranty support, troubleshooting, adjustments, and maintenance. The technician works with customers and internal teams to ensure systems are installed and operating to specification while upholding safety, quality, and professionalism. Extensive travel is required, at 50% or more, including evenings and weekends as needed.

Requirements

• At least 2 years of experience in installation, field service, or automotive repair.
• Strong mechanical skills and understanding of basic mathematics.
• High attention to detail and ability to manage multiple tasks.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Self-directed, flexible, and responsive to changing site conditions.
• Valid driver’s license and clean driving record.

Nice To Haves

• Experience in a manufacturing environment.
• Familiarity with AutoCAD, PLC interfaces, or ERP/CRM systems.

Responsibilities

• Perform on-site troubleshooting, adjustments, and maintenance of equipment and systems.
• Provide customer training and support during startup and service visits.
• Complete daily service reports and communicate job status to internal teams.
• Maintain accurate records of parts usage, time, and expenses.
• Follow safety procedures and site-specific policies.
• Maintain field service vehicles, tools, and safety certifications.
• Collaborate with project managers and engineering to resolve service issues.
• Travel extensively (50%+), including evenings and weekends as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed