Field Service Technician - Pool & Spa

Ecolab•Miami, FL

11d•Onsite

About The Position

Ecolab is seeking a field-based Field Service Technician to serve the Miami, Florida market. The role delivers reliable, high-quality customer service through equipment installation, maintenance, troubleshooting, repairs, and issue resolution across Institutional business segments. The technician helps customers meet Ecolab Brand Standards and partners with sales, distribution, and operations teams to improve responsiveness and customer outcomes. The work includes dispatched support for customers; service and maintenance of large resort-style pools and spas and their chemistry and mechanical systems; monitoring water chemistry; and installing, repairing, and maintaining warewashing, laundry, dispensing, and related equipment. The technician handles emergency requests and planned or unplanned work orders, manages vehicle inventory and parts, documents work accurately, and communicates Ecolab’s value to customers. This is a field-based position serving Miami and surrounding areas. The schedule is Wednesday–Saturday or Sunday–Wednesday, with 10-hour shifts typically between 10:00 a.m. and 10:00 p.m. Shifts may be scheduled as early as 8:00 a.m. or as late as midnight based on business needs. Overnight availability and emergency call assistance, including at night, on weekends, and over holidays, are required. Paid training, a company vehicle for business use, safety training, and personal protective equipment are provided.

Requirements

High school diploma or equivalent.
At least 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
Experience servicing and troubleshooting large resort-style pools and spas.
Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management.
Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components.
Current and valid, unrestricted driver’s license.
Availability to work overnight shifts and provide emergency call assistance, including at night, on weekends, and over holidays.
Ability to lift 75 pounds; push and pull; stand, bend, and stoop; work in confined spaces; distinguish colors (tools may be accommodated); and drive a company vehicle as required.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced education or certifications.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa.

Responsibilities

Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers.
Service, troubleshoot, repair, and maintain large resort-style pools and spas, including pool chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment.
Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take appropriate corrective action.
Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
Complete emergency service requests, equipment changeouts, and planned and unplanned work orders reliably and efficiently.
Evaluate account conditions during each visit and proactively help ensure customers meet Ecolab Brand Standards.
Manage equipment, parts, and inventory to maintain a fully stocked vehicle and support first-time fix performance.
Complete accurate and timely documentation for all work performed.
Communicate Ecolab’s total value to customers and strengthen customer relationships.
Partner with sales, distribution, and operations teams to improve responsiveness and deliver a consistent customer experience.
Provide emergency call assistance, which may occur at night, on weekends, and over holidays.