Event Manager Jobs

About The Position

Requirements

• Exhibit an ongoing willingness and desire to learn new systems as needed.
• Understand that responsibilities and requirements evolve.
• Exhibit the ability to speak comfortably with groups.
• Strong organizational and multitasking skills
• Ability to work under pressure and handle last-minute changes
• Proficiency in event management software and Microsoft Office Suite
• Exhibit the ability to use MS Windows, MS Office including Excel, Word, Power Point, Access, Publisher, and similar programs, to navigate the internet, and an understand basic Point-of-Sale and Property Management Systems.
• Associate degree in a related area, or equivalent work experience
• 3-5+ years of experience in event planning, hospitality, or a related role
• Basic English
• Excellent communication and interpersonal abilities
• Basic math and analytical proficiency
• DRIVER’S LICENSE, UNRESTRICTED, WITH INSURABLE DRIVING RECORD

Responsibilities

• Plan, organize, and execute a wide range of events (corporate meetings, conferences, weddings, social events, etc.)
• Serve as the primary point of contact for clients, understanding their needs and translating them into event plans
• Coordinate with vendors, venues, and service providers to secure all event requirements
• Develop and manage event timelines, budgets, and contracts
• Troubleshoot and resolve any issues that arise before or during events
• Conduct post-event evaluations and gather client feedback for continuous improvement
• Prepare accurate Banquet Event Orders, invoices, package breakdowns, rooming lists, wedding questionnaire, wedding timeline, vendors and their needs, and to other group sales needs.
• Regularly enter data into the sales management database.
• Actively participate in sales meetings, pre-convention meetings, Banquet Event Order meetings, company and sales department training, and other sales-related meetings.
• Actively work hands-on with Resort departments to provide quality service to clients.
• Professionally represent the resort at community, industry, tradeshows and organizational events.
• Develops/maintains knowledge of market trends, competition and clients.
• Details all conferences, conventions, functions, weddings, banquets, and recreational activities that utilize meeting and function space.
• Maintain and control the meeting space inventory.
• Work in coordination with Facilities Department and Front of House Manager to deliver top-notch conferences, conventions, functions, weddings, banquets, and recreational activities that utilize meeting and function space.
• Works with the Front of House Manager and Executive Chef to modify an offered menu to accommodate special needs for a one-off or particularly unique function.
• Provide the Finance Department accurate and timely information and billing.
• Conducts site tours, entertains and familiarizes clients with resort, and exhibits the ability to speak comfortably with groups. Always maintains a professional appearance.
• Assist the Director of Sales with reports and competition data collection, sales and marketing plans, and overall support of the functions of the sales team.
• Works well independently and as a team with sales staff, and with all Resort departments. Exhibits a thorough knowledge of all Resort departments, and the ability to communicate client needs and resolve client concerns.
• Communicate with clients regarding their specific needs and resolves any client concerns or issues.
• Up-sell all Wisp activities, including Mountain Park, golf, winter groups, catering.
• Work in conjunction with the sales team to take each sale from initial contact to fruition.
• Exhibits strong organizational skills and ability to multi-task under strict time requirements, along with professional communication skills demonstrating confidence and familiarity with Resort products and services.
• Maintain a strong commitment to organizational goals, values, and guest services standards.
• Maintain a guest-centric focus and safety awareness.
• Complies with all Resort policies and procedures to support the safe and effective operation of Resort facilities

Benefits

• Health, Dental, & Vision Insurance
• 401(k)
• Paid Vacation, Holidays, and Maryland Accrued Sick Time
• Recreation Privileges
• Retail & Food Discounts