Event Sales Manager

Punch Bowl Social•Raleigh, NC

7d•Onsite

About The Position

Punch Bowl Social is hiring an Event Sales Manager for its new Raleigh location, scheduled to open in February 2027. The role focuses on generating event sales, developing local business relationships, consulting with clients on event details, maintaining revenue documentation and financial records, and coordinating with venue operations to support smooth event execution. The Event Sales Manager reports to the Senior Sales Manager and National Director of Sales, with overall accountability to the VP of Event Sales & Business Development. The manager develops and sells events, works to exceed sales objectives and KPIs, builds new and repeat business, and provides tailored proposals and site tours. The role also oversees event coordination from start to finish, including BEO meetings, operational collaboration, financial reporting, and post-event follow-up. This position works on-site at the venue and requires schedule flexibility to meet restaurant and bar demand, including evenings, weekends, and holidays as needed. The stated OTE is $110,000–$115,000 annually.

Requirements

At least 3 years of restaurant or hotel event sales experience, with a track record in event-specific sales.
At least 3 years of experience in high-volume, fast-paced environments.
Extensive understanding of the market and industry trends.
Familiarity with event operations and ability to adapt to schedules based on event volume.
Ability to accommodate schedules aligned with restaurant and bar volume demands.
Excellent verbal and written communication skills.
Strong math aptitude for financial reporting and budget management.
Experience managing, leading, and motivating a team of employees.
Strong interpersonal skills, active listening, and follow-up to clarify information.
Strong organization, attention to detail, and ability to multitask efficiently.
Ability to check for understanding and follow up on directions as needed.
Computer proficiency, including Excel and Word.
Must be at least 21 years old.
Ability to work on-site at the venue.
Ability to stand and walk for extended periods; maintain balance; bend, kneel, and lift products weighing up to 50 pounds; and remain stationary at a computer or phone for extended periods.
Awareness of potential hazards, including slipping and tripping.

Nice To Haves

Experience in event operations.
Familiarity with CRM and catering software systems.
Tripleseat experience.
Positive attitude and genuine enthusiasm for creating memorable guest experiences.
Effective collaboration with team members, management, and the community.
Appreciation for high-quality food and beverage and the techniques involved in production.
Energetic, adventurous approach to the role.

Responsibilities

Develop, plan, and sell events to exceed monthly and annual sales objectives.
Create and implement sales initiatives and strategies to meet or exceed KPI standards.
Build and nurture relationships with repeat clients through outreach and follow-ups.
Identify new business opportunities through proactive outbound sales efforts.
Build and maintain relationships with local DMCs, event planners, CVBs, and hotels.
Collaborate with the National Director of Sales and General Manager on sales and marketing initiatives.
Maximize revenue through upselling and strategic sales approaches.
Prepare accurate and timely weekly and monthly financial reports, analyze variances, and initiate corrective actions as needed.
Provide timely, client-tailored proposals covering menu selections, beverage preferences, and event planning.
Schedule and conduct site tours, providing clients with comprehensive experiences.
Understand front-of-house and back-of-house procedures related to events.
Oversee accurate event execution from start to finish and maintain communication with the venue team.
Manage time and multiple tasks while adapting to changing priorities.
Lead BEO meetings and coordinate staffing schedules with operations.
Adapt to changing business needs and requirements.
Deliver guest service throughout the sales process and conduct post-event follow-ups to encourage repeat business and referrals.
Participate in local professional networking events and follow up on leads.
Use POS systems, Tripleseat, Microsoft Office, and Wisely.
Ensure events follow Punch Bowl Social brand standards and operational expectations.
Work on-site and coordinate with daily venue operations and events.

Benefits

Medical, dental, and vision insurance.
Health Savings Account option, including a company contribution.
Flexible Spending Accounts.
Employee Assistance Program.
Company-provided short-term disability insurance.
Company-provided long-term disability insurance.
Paid time off.
Voluntary benefits, including LifeLock Protection, pet insurance, accident coverage, and critical illness offerings.
Opportunities for growth and advancement.
Discounts on food, beverage, and activities.