Event Sales Manager

Punch Bowl Social•Raleigh, IL

7d•$110,000 - $115,000•Onsite

About The Position

Punch Bowl Social Raleigh is opening a new location in February 2027 and is hiring an Event Sales Manager to help launch the venue. The role focuses on developing event sales, building local business relationships, consulting with clients on event details, managing revenue documentation, and maintaining accurate financial records. The manager collaborates with venue operations to support seamless event transitions and execution. The Event Sales Manager reports to the Senior Sales Manager and National Director of Sales, with overall accountability to the VP of Event Sales & Business Development. The role requires on-site work at the venue during weekdays and flexible availability for evenings, weekends, and holidays as business needs require.

Requirements

At least 3 years of restaurant or hotel event sales experience, with a proven track record in event-specific sales.
At least 3 years of experience in high-volume, fast-paced environments.
Extensive understanding of the market and industry trends.
Ability to adapt to varying schedules based on event volume and accommodate schedules aligned with restaurant and bar demands.
Excellent verbal and written communication skills.
Strong math aptitude for financial reporting and budget management.
Experience managing, leading, and motivating a team of employees.
Must be at least 21 years old.
Ability to work on-site at the venue during weekdays.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.
Ability to stand and walk for extended periods.
Ability to bend, kneel, and lift products weighing up to 50 pounds.
Ability to remain stationary while working at a computer screen or on the phone for extended periods.
Awareness of potential hazards, including slipping and tripping.

Nice To Haves

Experience in event operations.
Positive attitude and genuine passion for creating memorable experiences and making people smile.
Ability to work effectively in a team and contribute to a supportive, collaborative atmosphere.
Appreciation for high-quality food and beverage and the techniques involved in production.
Energetic, adventurous approach to the role.
Strong interpersonal skills, including active listening and follow-up for clarity.
Strong organization, attention to detail, and multitasking skills.
Ability to check for understanding and follow up on directions as needed.
Computer proficiency, including Excel and Word.
Familiarity with CRM and catering software; Tripleseat experience is a bonus.

Responsibilities

Develop, plan, and sell events to exceed monthly and annual sales objectives.
Create and implement sales initiatives and strategies to meet and exceed KPI standards.
Build relationships with repeat clients through outreach and follow-ups.
Identify new business opportunities through proactive outbound sales efforts.
Build and maintain relationships with local DMCs, event planners, CVBs, and hotels.
Collaborate with the National DOS and General Manager on sales and marketing initiatives.
Increase revenue through upselling and strategic sales approaches.
Prepare accurate and timely weekly and monthly financial reports, analyze variances, and initiate corrective actions as needed.
Prepare timely proposals tailored to client needs, including menu selections, beverage preferences, and event planning details.
Schedule and conduct site tours, providing comprehensive client experiences.
Understand front-of-house and back-of-house procedures relevant to events.
Oversee accurate event execution from start to finish and maintain communication with the venue team.
Manage time, multiple tasks, and changing priorities effectively.
Lead BEO meetings and collaborate with operations on staffing schedules.
Adapt to evolving business needs and requirements.
Provide guest service throughout the sales process and conduct post-event follow-ups to encourage repeat business and referrals.
Participate in local professional networking events and follow up on leads.
Use POS systems, Tripleseat, Microsoft Office, and Wisely.
Ensure events meet Punch Bowl Social brand standards and operational expectations.

Benefits

Medical, dental, and vision insurance.
Health Savings Account option, including a company contribution.
Flexible Spending Accounts.
Employee Assistance Program.
Company-provided short-term disability insurance.
Company-provided long-term disability insurance.
Paid Time Off.
Voluntary benefits including LifeLock Protection, pet insurance, accident coverage, and critical illness offerings.
Opportunities for growth and advancement.
Discounts on food, beverage, and activities.