Event Sales Manager

Topgolf•St. Petersburg, FL

About The Position

The Event Sales Manager delivers a high-quality Guest experience throughout the event sales process, from initial inquiry through post-event follow-up. The role works closely with the Event Sales Director and Operations Team to support an engaging workplace, maintain consistent sales processes, meet assigned goals, improve sales practices, and execute events successfully. The manager is also responsible for meeting or exceeding outbound sales objectives and building awareness of the Topgolf brand in the community. This is a salaried non-exempt position scheduled for 40 hours per week, including a Saturday rotation.

Requirements

  • At least 5 years of sales experience; industry experience is strongly preferred.
  • Working knowledge of CRM programs.
  • Proficient in coaching techniques and able to assist with training junior team members.
  • Strong negotiation skills.
  • Strong self-accountability and high personal standards of conduct and professionalism.
  • Excellent communication, time management, and organizational skills.
  • Knowledge of the local business area and an existing client database.
  • Friendly, positive, outgoing personality and ability to relate well to others.
  • Energy and enthusiasm.
  • Self-awareness, receptivity to change, and integrity.
  • Strong computer skills, particularly with Excel, Word, and PowerPoint.
  • Willingness to work Saturdays; the schedule includes a Saturday rotation.

Nice To Haves

  • Undergraduate degree preferred.
  • Industry experience strongly preferred.

Responsibilities

  • Deliver Guest experiences from inquiry through post-event follow-up.
  • Partner with the Event Sales Director to foster a fun and engaging work environment.
  • Maintain quality, accuracy, and process consistency in the sales organization.
  • Complete goals and objectives assigned by the Event Sales Director in a timely manner.
  • Identify sales process improvement opportunities and communicate them to the Event Sales Director.
  • Work with the Operations Team to ensure events are executed smoothly.
  • Meet or exceed outbound sales objectives to grow event sales.
  • Maintain professional and technical knowledge through workshops, publications, networking, and participation in professional societies such as the Chamber of Commerce and Convention and Visitors Bureaus.
  • Drive awareness of the Topgolf brand in the community.
  • Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
  • Assist with coaching and training junior team members.

Benefits

  • Free play and half-price food.
  • Health, dental, and vision benefits for qualifying team members.
  • 401(k) team member match.
  • Free mental well-being platform.
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