Event Manager Jobs

About The Position

Requirements

• Minimum one year of experience in event management, sales, or related experience, in full-service hotel environment or minimum two years of experience in guest-facing Customer Service and or hospitality role, preferred.
• Knowledge of hotel operational departments.
• Must be able to partner effectively with clients, guests, and all levels of hotel staff and management.
• Ability to stand, sit, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.

Nice To Haves

• Proficient Microsoft Office Suite, Delphi and diagramming software experience, preferred.

Responsibilities

• Review assigned group files, contracts, and addenda for accuracy and completeness.
• Serve as the primary client contact, leading all communication and introductions to operational and vendor partners.
• Build strong client relationships through consistent, professional engagement and support.
• Prepare detailed Banquet Event Orders (BEO), group resumes, and other documentation to ensure seamless operational execution.
• Communicate event details and deadlines to clients, securing approvals and ensuring clarity throughout the planning process.
• Partner with reservations, credit, and billing teams to manage group room blocks and payment processes.
• Lead internal and client-facing meetings, including pre-convention planning sessions, to align on event needs.
• Maintain accurate booking information in Delphi, including space blocks, function details, and signed documents.
• Forecast and report on group food and beverage spend, and monitor room block performance.
• Drive incremental revenue through banquet food and beverage and room rental opportunities.
• Attend relevant hotel meetings, including staff, resume review, and BEO sessions.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days, Vacation, and Holidays
• Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities
• career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates
• other discounts, perks and more