Event Manager

Legends Global•Oklahoma City, OK

1d•Onsite

About The Position

Under general supervision, the Event Manager coordinates event preparation and performance at the Oklahoma City Convention Center for events including banquets, conventions, sporting events, trade shows, and meetings. The role serves as a liaison between the facility and clients, ensuring client requirements are met and facility rules, regulations, and policies are followed. The position works with clients and internal departments to plan event services, staffing, room arrangements, equipment, and operational needs, and helps coordinate multiple events occurring simultaneously. The Event Manager provides limited indirect supervision during events, including planning and assigning work, directing staff, addressing complaints, and resolving problems in accordance with company policies and applicable laws. The position requires an irregular schedule and may involve nights, weekends, and holidays. Occasional travel may be required.

Requirements

Bachelor’s degree or a combination of training and 2–3 years of related experience.
Knowledge of building operations, maintenance practices, and safety requirements.
Ability to work independently and exercise judgment and initiative.
Ability to maintain effective working relationships with clients, employees, exhibitors, patrons, and others.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret varied technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Ability to work under pressure and tight schedules while producing accurate results.
Excellent organizational skills.
Ability to follow oral and written instructions and communicate effectively in oral and written form.
Flexibility and ability to adapt as situations occur.
Ability to work in a fast-paced environment.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to use a Windows personal computer and standard office equipment, including a copier and fax machine.
Ability to work irregular hours during events, including nights, weekends, and holidays.
Ability to walk, stand, or sit for extended periods; lift up to 50 pounds; regularly use hands to handle or feel; and visually review computer monitors and contractual agreements.

Nice To Haves

Facility management or event management experience preferred.
Experience with AutoCAD or another graphics program preferred.

Responsibilities

Plan, organize, and manage convention center events, particularly trade shows, conventions, large-scale banquets, and special events.
Develop staffing assignment schedules needed for proper event presentation.
Assist with training and mentoring Event Coordinators.
Supervise emergency and medical personnel, crowd control, guest services, security, police officers, and other contract employees during events.
Research, review, and recommend equipment, materials, and supplies for event services and planning.
Coordinate outside service needs with food and beverage providers, contractors, decorators, and other vendors.
Coordinate with Marketing and IT on media access to the building before, during, or immediately after events.
Maintain a positive facility image and public relations with clients, exhibitors, partners, patrons, and staff.
Make immediate decisions and communicate with facility users during emergencies.
Communicate with clients to obtain technical requirements and other event information.
Inspect buildings and meeting areas for suitability, considering air circulation, lighting, location, room size, and event requirements.
Ensure equipment, physical setups, and personnel meet event requirements and the client's contractual agreement.
Collect, compile, and distribute pertinent event information to facility departments, including submitting purchase orders for event-related costs.
Reconcile post-event invoices and assist Finance with timely final billing documentation.
Compile and distribute post-event notes for immediate action items and future reference.
Coordinate and meet requirements for multiple events taking place simultaneously.
Respond to inquiries or complaints from customers, regulatory agencies, and members of the business community.
Make prompt, decisive crowd-management decisions during crisis situations.
Work irregular hours, including nights, weekends, and holidays, as needed to supervise facility events and activities.
Carry out limited indirect supervisory responsibilities in accordance with company policies and applicable laws, including planning and assigning work, directing work, addressing complaints, and resolving problems.