Event Manager

Concord Hospitality Enterprises • Atlanta, GA

2d • $26 - $33

About The Position

The Event Manager coordinates and oversees the planning, logistics, and execution of meetings, conferences, exhibitions, and conventions within the hotel. The role serves as the primary liaison between meeting planners and internal hotel departments, supporting clients from finalized sale through post-event follow-up. The Event Manager coordinates event specifications and food and beverage arrangements, distributes event documentation, manages group room requirements, and remains available on site to resolve issues and ensure client satisfaction. The role also identifies opportunities to increase revenue through enhanced technology, premium catering packages, and additional function space.

Requirements

• Typically 2 to 3 years of experience in hotel event planning, catering sales, or conference services.
• Proficiency in Microsoft Office products, including Word, Excel, and Outlook.
• Exceptional communication and negotiation capabilities.
• Intense attention to detail.
• Dynamic problem-solving skills under pressure.

Nice To Haves

• Experience at a large convention hotel or with citywide conferences is heavily preferred but not required.
• A bachelor’s degree in hospitality management, event planning, or a related field is preferred but not required.
• Familiarity with industry software such as CI/TY or Delphi, and Social Tables or Delphi Diagrams.
• Knowledge of Marriott property management systems, including FSPMS and MARSHA.
• Certified Meeting Professional (CMP) designation.

Responsibilities

• Serve as the main client contact from finalized sale through post-event follow-up.
• Coordinate event specifications, including room setups, audiovisual requirements, décor, and schedules.
• Coordinate food and beverage arrangements, menu selections, and banquet event orders with culinary and banquet teams.
• Monitor convention group room requirements, cut-off dates, and reservation commitments.
• Distribute accurate event documentation, including banquet event orders, cover sheets, and group resumes, to Banquets, Culinary, Audiovisual, Housekeeping, Front Office, and other hotel operational departments.
• Be visible and available during events to resolve real-time issues, lead pre- and post-convention meetings, and ensure client satisfaction.
• Identify opportunities to upsell enhanced technology, premium catering packages, or additional function space.

Benefits

• Competitive wages.
• Medical, dental, and vision insurance.
• Life insurance and short- and long-term disability options.
• 401(k) with company match.
• Tuition assistance.
• Discounted room rates at Concord-managed hotels.
• Training, development, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed