Event Manager

The Florida Panthers•Sunrise, FL

7d•Onsite

About The Position

The Florida Panthers and Amerant Bank Arena are seeking a dynamic, dedicated Event Manager for Event Services. The role manages, monitors, and supervises the logistical planning and execution of assigned events at Amerant Bank Arena and War Memorial Auditorium. Events include Panthers Hockey, concerts, family shows, religious and sporting events, ice shows, corporate shows, and other venue activities. The Event Manager works with internal departments, clients, promoters, partners, and vendors to coordinate event operations and help ensure facility readiness, safety, and client satisfaction. The position is on-site at Amerant Bank Arena in Sunrise and FTL War Memorial in Fort Lauderdale, with flexibility required for evenings, weekends, and holidays and on-call availability to build shows when not at the facility.

Requirements

At least 3 years of event management or venue operations experience.
Ability to work flexible hours, evenings, weekends, and holidays, and be on call to build shows when not at the facility.
Strong project management and organizational skills, including attention to detail, task prioritization, and managing multiple projects on time and within budget.
Exceptional interpersonal skills and ability to build relationships and gain support across internal departments and external organizations.
Strong teamwork and collaboration skills.
Knowledge of facility management principles, building operations, and safety requirements.
Familiarity with fire and safety codes, health codes, and ADA requirements.
Ability to think creatively, work independently, be self-directed, and show initiative.
Strong verbal and written communication skills, including business writing.
Proficiency in MS Office (Excel, PowerPoint, and Word) and MS Outlook.
Working knowledge of AutoCAD.

Nice To Haves

Bachelor's degree from an accredited four-year college or university.
Advanced AutoCAD ability.

Responsibilities

Manage relationships between Amerant Bank Arena, the Florida Panthers, War Memorial Auditorium, clients, promoters, partners, and vendors.
Develop and build events from production notes and other communications.
Disseminate event information to appropriate departments through meetings, event sheets, and building walkthroughs.
Prepare outlines of event setup needs, including venue access, security, and show run times.
Assemble show costs for billing and settlement in advance of events.
Schedule rigging and labor for show load-in, performance, and breakdown as requested by promoters.
Develop and consistently execute standard operating policies and procedures.
Create on-sale and facility maps using AutoCAD, including operational information for events.
Participate in and occasionally conduct departmental meetings to communicate relevant information to staff.
Build and maintain team morale and foster a positive work environment.
Ensure facility safety, readiness, and client satisfaction while safeguarding the arena's interests and enforcing facility policies.
Participate in production walkthroughs and meetings for future events as requested by the Programming department.
Provide event estimates for potential and confirmed events as requested.
Conduct physical inspections of arena areas to verify setup and patron safety.
Notify the VP, Facility Operations or Sr. Manager, Facilities when equipment needs repair or replacement.
Work with Guest Experience to address and resolve stressful guest conflicts in a time-critical manner.
Collaborate with the Box Office on house scaling, production kills, and show builds.
Act as Manager on Duty when a senior executive is not present.
Perform other duties as assigned.