Senior Program Manager, OCI Event Operations & Scale

Oracle•Nashville, TN

2d•Onsite

About The Position

Oracle Cloud Infrastructure (OCI) is investing in operational excellence, strategic initiatives, and scalable business processes to support its growth and deliver strong customer experiences. The Senior Program Manager will build and manage the operational infrastructure needed to scale OCI Summits and flagship events efficiently and consistently across regions. The role is based onsite in Nashville, Tennessee, five days per week, and is not remote. Relocation assistance is available. Visa sponsorship is not available. The position requires the ability to travel domestically and internationally.

Requirements

At least 5 years of experience in event operations, experiential marketing, marketing operations, or program management.
Strong project management skills, including experience managing timelines, deliverables, dependencies, and multiple workstreams.
Experience coordinating vendors, agencies, venues, and internal stakeholders.
Experience supporting event budgets, purchase orders, contracts, invoicing, and procurement processes.
Strong organizational skills and exceptional attention to detail.
Ability to create and maintain operational documentation, trackers, processes, and event playbooks.
Strong written and verbal communication skills.
Ability to problem-solve quickly and effectively in high-pressure environments.
Ability to travel domestically and internationally.

Nice To Haves

Experience supporting large-scale global or multi-region events.
Experience with event registration and attendee management platforms.
Experience managing onsite event operations and logistics.
Familiarity with compliance requirements related to customer gifts, hospitality, and event programs.
Experience with international shipping, fulfillment, and merchandise programs.
Experience managing event mobile apps and attendee communications.
Experience developing standardized operating procedures and scalable event processes.

Responsibilities

Manage event workback schedules, milestones, dependencies, and readiness.
Build standardized Summit templates, checklists, RACI models, operating procedures, and planning tools.
Coordinate registration, attendee communications, mobile app requirements, credentialing, onsite logistics, transportation, merchandise, and customer hospitality.
Manage agency and vendor workflows, purchase orders, statements of work, budgets, invoices, and procurement timelines.
Coordinate compliance processes related to customer experiences, gifts, strategic partner programs, and fulfillment.
Maintain attendee, executive, speaker, and partner trackers.
Support international event planning, including regional requirements and localization.
Manage post-event closeout and incorporate lessons learned into future programs.
Establish a central source of truth for the OCI events portfolio.

Benefits

Medical, dental, and vision insurance, including expert medical opinion.
Short-term and long-term disability insurance.
Life insurance and AD&D.
Supplemental life insurance for employees, spouses, and children.
Health care and dependent care Flexible Spending Accounts.
Pre-tax commuter and parking benefits.
401(k) Savings and Investment Plan with company match.
Paid time off, including flexible or accrued vacation depending on employee eligibility and position.
11 paid holidays.
Paid sick leave.
Paid parental leave.
Adoption assistance.
Employee Stock Purchase Plan.
Financial planning and group legal benefits.
Voluntary benefits, including auto, homeowner, and pet insurance.
May be eligible for bonus and equity.
Relocation assistance.