Principal Program Manager, OCI Event Content & Customer Engagement

Oracle•Nashville, TN

About The Position

Oracle Cloud Infrastructure (OCI) powers demanding workloads with secure, high-performance cloud services. As OCI grows, it is investing in operational excellence, strategic initiatives, and scalable business processes to improve customer experiences and accelerate innovation. The Principal Program Manager manages content and customer-engagement programs for OCI Summits and flagship events. The role makes events technically valuable and distinctive by connecting customers with OCI engineers, executives, partners, and product experts. It manages session development, speaker readiness, technical content guidance, hands-on programming, customer-engagement activities, and post-event content and analytics. The role also helps create year-round engagement opportunities that extend customer relationships beyond in-person events.

Requirements

At least 8 years of experience in event content, content marketing, customer marketing, developer marketing, or program management.
Experience managing event content programs, including speakers, sessions, panels, workshops, or hands-on experiences.
Strong project management skills, including the ability to manage multiple speakers, deadlines, and content workstreams simultaneously.
Excellent written, editorial, and verbal communication skills.
Experience working cross-functionally with product, engineering, marketing, or subject matter experts.
Ability to translate complex technical topics into compelling customer programming.
Strong stakeholder management and relationship-building skills.
Exceptional attention to detail and ability to work effectively under tight deadlines.
Ability to travel domestically and internationally.

Nice To Haves

Experience developing content for technical, engineering, cloud, AI, or developer audiences.
Experience managing executive speakers and senior technical leaders.
Experience with hands-on labs, workshops, technical demonstrations, or developer programs.
Familiarity with cloud infrastructure and AI technologies.
Experience developing session taxonomies, content tracks, or technical difficulty levels.
Experience with post-event video, content capture, and digital content distribution.
Experience using attendee feedback and analytics to shape future programming.

Responsibilities

Manage Summit session development from the call for content through final delivery.
Coordinate speakers, engineering leaders, customers, and strategic partners.
Manage speaker communications, deadlines, presentation reviews, rehearsals, and readiness.
Develop session taxonomy and technical-level guidance to help attendees identify appropriate content.
Coordinate hands-on labs, workshops, engineering deep dives, panels, and fireside chats.
Partner with Engineering and Product teams to ensure programming reflects OCI priorities and customer interests.
Support executive dinners, roundtables, customer meetings, and peer networking programs.
Coordinate capture and post-production of high-value event content for continued customer engagement.
Manage attendee feedback and session analytics to identify programming opportunities.
Help develop year-round engagement opportunities that extend relationships beyond the physical event.

Benefits

Medical, dental, and vision insurance, including expert medical opinion.
Short-term and long-term disability.
Life insurance and AD&D.
Supplemental life insurance for employees, spouses, and children.
Health care and dependent care Flexible Spending Accounts.
Pre-tax commuter and parking benefits.
401(k) Savings and Investment Plan with company match.
Paid time off, including Flexible Vacation for eligible salaried employees or accrued vacation for other eligible employees.
11 paid holidays.
Paid sick leave: 72 hours upon hire, refreshed each calendar year, with unused time carrying over up to a 112-hour maximum.
Paid parental leave.
Adoption assistance.
Employee Stock Purchase Plan.
Financial planning and group legal benefits.
Voluntary benefits, including auto, homeowner, and pet insurance.
The role may be eligible for bonus and equity.